Help and frequently asked questions

How can I receive your email newsletters?

You can receive regular email newsletters related to Scholastic Children’s Books, Schools, Early Years, Primary or Kids’ club. Simply access your email preferences here.

How do I unsubscribe from an email list?

If you’d like to unsubscribe to our email newsletters for any reason, just look for the unsubscribe link in the footer of any newsletter, or access your email preferences.

If you have any problems call our Customer Services Department on 0845 6039091 or Email: enquiries@scholastic.co.uk

Is it okay for me to share any resources I download?

We work hard to make our subscriptions as affordable as possible – please help us continue to do this by not sharing resources with your friends and colleagues.

When you purchase an individual Scholastic Resource Bank subscription you are purchasing the right for one person to download a single copy to a single personal computer so that you can display or run online resources on your interactive whiteboard or projector.

My personal details have changed – how can I let you know?

You can amend your email address, or choose a new password or screen name, by logging into the site as usual and selecting the My account link at the top of the screen.

Make sure you select the ‘update details’ button to save your changes!

What are the system requirements for Read & Respond Engage?

To run this product successfully you will need:

Windows

  • Windows 2000, XP or Vista
  • Intel® Pentium® II 450MHz or equivalent (a faster processor is required for video playback)
  • 128MB of RAM (for video playback additional video RAM will be required)
  • Flash Player version 9 r 124
  • Firefox 2 or 3, Safari, Opera or Internet Explorer (version 6 or 7) web browser
  • Broadband internet connection

Mac

  • Mac OS 10.2 or later
  • PowerPC® G3 500MHz, Intel Core™ Duo 1.33GHz (a faster processor is required for video playback)
  • 128MB of RAM (for video playback additional RAM and video RAM will be required)
  • Flash Player version 9 r 124
  • Firefox 2 or 3, Safari* or Opera* web browser
  • Broadband internet connection